Excellent service! Everyone was super friendly, and the deal was very reasonable. They got me exactly the deal I was hoping for, and they even treated us to lunch! Highly recommend!

Ms. Tess has an excellent customer service, she explained the product to the customer in detail. The best sales agent of all Honda dealer so far I met in San Diego.:Pacific Honda is highly recommended because of Tess. We had a good experience. No more Ball or Chula Vista because there is a place to get your vehicle and it’s a Pacific Honda where Tess is working and always ready to assist you. Especial mention to Shawn, Ryan and Jogie and beautiful and skinny lady at finance department. Kung Honda ang hanap nyo sa PACIFIC HONDA na of San Diego.👍

Very quick and easy service. Very friendly and amazing customer service. Appreciate everyone over there.

Absolutely impressed with the service I received. They went above and beyond to make sure my car was taken care of. The turnaround time was fast, the quality of work was outstanding, and the customer service from Brandon and Alisha was top-notch. I’m very satisfied and will be recommending them to friends and family.

Great service. I showed at noon on a thursday and the wait was about an hour and fifteen minutes. There's a waiting room with comfy chairs but also nice work cafe's nearby.

I had a great experience purchasing my new car at Pacific Honda! Shawn was fantastic—genuine, professional, and focused on earning my business while understanding and respecting my budget. Lua handled the finance paperwork and was equally wonderful, making the final steps easy and stress-free. Both made the experience smooth and enjoyable. I highly recommend asking for Shawn and Lua if you’re shopping at Pacific Honda!

Chris E. was very helpful with with the trade in lease transaction was able to drive home with the Honda I wanted. He was also very patient with us very knowledgeable thank you

Excellent service and trusted dealer and salespeople I bought the car o wanted at a good proce

I was here for a Recall on my 1998 honda accord, the service was amazing, thanks Shawn & team for take care ok my car

They get the job done ,but the cost is a bit high and no coupons.

Good service and job done right, Knowledgeable mechanics, service oriented, shop, but expensive. They will make sure you are up and running.

Not a lot of communication at this dealership. Scheduled a car repair due to recalled parts a week prior to my appointment. Dropped my car off and was informed it would not be ready until the end of the day or possibly the next morning. I arrived the next morning after returning my rental and was then told no work had been done on my car as they did not have to parts to complete the recall/warranty repair. Not sure why the part was not available after I scheduled the appointment with the warranty department a week prior. Ended up waiting for 6 hours at the dealership as my 24 hr courtesy rental was already returned. Had I been informed that the necessary part was not in stock and had to be ordered, I could have came back to the dealership the next day so that my car would not have to be kept overnight at the dealership with no work being completed.

Ray was helpful in checking me in & helped me chose the better coupon to use.

Purchased a new 2025 civic LX last year. Dealer was very friendly. Advice: don’t buy any packages addons except for extended warranty. Front right strut gave out, but it was covered under warranty and the Service Advisor I worked with, Bryan, was very helpful. Only reason I gave a 4 star and not a 5 is because I purchased the oil change and wheel rotation add on up until 60k miles, but they kept doing just the oil change and not the tire rotation.

It was an easy, professional purchase , all phases of the lease was acceptable . Turnscout, it was actually a pleaseant purchase.